Mr Play Cashout and Withdrawals
Withdrawals at Mr Play are processed in CAD with a straightforward flow for players in Canada. Most requests are completed within 1–3 business days when using Interac or e-wallets. Card payouts and bank transfers can take up to 6 business days due to standard banking cycles.
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To keep payouts consistent, common Canadian methods are paired with an account verification process. If a request needs additional checks, support can confirm what’s pending and provide an update on the status.
Withdrawal methods and timing
Interac is a convenient option for Canadian bank accounts, with e-wallets available for quicker processing. Visa/Mastercard and bank transfers are also supported when preferred. Cryptocurrency withdrawals are not currently offered.
| Method / rule | Typical processing time | Notes |
|---|---|---|
| Interac | 1–3 business days | No casino fee listed |
| ecoPayz | 1 day | Extra privacy and quick processing |
| MuchBetter | Instant–1 day | Fastest route when available |
| Visa/Mastercard | 3–6 business days | Bank processing can extend timing |
| Bank transfer | 2–6 business days | Provider charges may apply |
| Minimum cashout | 10.00–20.00 CAD | Depends on method |
| Per-transaction cap | 7,000.00 CAD | Applies to most withdrawals |
| Monthly cap | 50,000.00–100,000.00 CAD | Designed for both casual and high-volume play |
How to request a withdrawal
Withdrawals are requested from the cashier section, where the form guides you through the required details. To help avoid delays, use the same payment method you typically use for deposits whenever possible.
- Open the account menu and choose “Cashier” or “Withdrawal”.
- Select a method (Interac, an e-wallet, card, or bank transfer).
- Enter the amount within the supported limits.
- Provide any required payment details and confirm the request.
- Look out for the email confirmation once the request is accepted.
Limits, fees, and promo conditions
Withdrawal limits are set to accommodate both smaller and larger cashouts. The minimum withdrawal is 10.00–20.00 CAD depending on the method, and most single withdrawals are capped at 7,000.00 CAD. Monthly withdrawal capacity typically falls between 50,000.00 and 100,000.00 CAD.
Most methods do not have a casino withdrawal fee, but banks or payment providers may apply their own charges for card transactions or direct transfers. If you have an active promotion, wagering requirements must be completed before a payout can be processed.
Verification before first cashout
KYC verification is required before the first withdrawal to meet compliance expectations and protect accounts. In some cases, additional documentation may be requested to confirm the payment method used.
- Government-issued photo ID for identity verification.
- Proof of address, such as a bank statement or utility bill.
- Payment confirmation, such as a screenshot or statement for the method used.
Keeping withdrawals smooth
A few simple checks can reduce follow-ups and help keep processing on track. Interac and e-wallets usually arrive faster, while cards and bank transfers may take longer. If your payout goes beyond the expected timeframe, support can review the transaction.
- Complete KYC before submitting your first withdrawal.
- Choose Interac or e-wallets if speed is a priority.
- Confirm bonus terms and complete wagering before requesting a payout.
- Review banking and account details to avoid failed transactions.
Support for payout questions
Support is available 24/7 via live chat or email for questions about timing, verification, or failed withdrawal requests. If you contact support, sharing the transaction details can help them check the status faster.